Opine AI Privacy Policy

1. Information We Collect

We may collect personal information about you, meaning information that can uniquely identify you, from various sources, such as:

• Directly from you when you use the Services, such as when you register for an account or engage with the interactive features on our Services;
• Our service providers, business partners, and other third parties.

The personal information we collect about you may include, without limitation:

• Contact information, such as name, postal address, email address, and phone number;
• Demographic information;
• Login information, such as username, password, and security questions and answers;
• IP address (we may also derive your approximate location from your IP address); and
• Payment and financial details.

When you use the Services, we and our service providers also collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information about actions of the user opening the page or email containing the beacon back to a web server. We may also use third-party analytics tools that collect information about use of the Services and user traffic, including how you interact with the features of our Services. The information we and our service providers collect by automated means may include, without limitation:

• Information about the devices you use to access the Services (such as the IP address, the type of the device, operating system, and web browser, and device event information);
• Dates, times, and duration of use of the Services; and
• Information on actions taken when using the Services (such as page views, website navigation patterns, clicks, ad interactions, and traffic data).

Information collected automatically is statistical data and may include personal information. It helps us to secure, improve, and personalize our Services, including by enabling us to identify and authenticate users, deliver personalized advertisements and other marketing offers, and to better tailor, measure, and improve our marketing and Services content. We also use this information to improve your experience on our Services, facilitate navigation, display information more effectively, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, compile statistics about usage of the Services and response rates, provide and develop our Services’ design and functionality, and help keep our Services free of bugs or errors.

If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting particular cookies from a particular website. You may also refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. You also may not receive advertising or other offers from us that are relevant to your interests and needs.

2. How We Respond to Do Not Track Signals

Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services. At this time, the Services do not respond to the preferences you may have set in your web browser regarding such collection of your information, and the Services may continue to collect information in the manner described in this Privacy Policy.

3. How We Use the Information We Collect

We may use information we obtain about you to:

• Process orders you place and complete other transactions you have requested using the Services, and provide you with products and services you request;
• Send you information or materials you request;
• Maintain a record of your purchases and other transactions using the Services;
• Respond to your questions and comments and provide customer support;
• Communicate with you about our products, services, offers, and promotions;
• Operate, evaluate, and improve our business and the products and services we offer;
• Analyze and enhance our marketing communications and strategies;
• Analyze trends and statistics regarding use of the Services and transactions conducted using the Services;
• Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users;
• Enforce other agreements we may have in place with you; and
• Comply with applicable legal requirements and industry standards.

We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

4. Disclosure of Information

We may disclose aggregated information about our users without restriction. We may disclose personal information about you:

• To service providers and other third parties we use to support our business and who are often bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them, including providing support services such as hosting for our Services (including through provision of tools that enable us to analyze your interactions on our Services), data analysis, data storage, payment processing, order fulfillment, customer service, information technology and related infrastructure support, email delivery, and other services;
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply other agreements we may have in place with you;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Opine, users of the Services, or others; and
• With your consent.

We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets, equity or similar transaction. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.

5. Data Security

We have implemented measures intended to protect your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Any payment transactions will be encrypted using SSL technology and 3D Secure. Please note that the electronic transmission of information is not completely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that such measures will always be sufficient or effective. Any transmission of personal information is at your own risk.

6. Your Choices

We offer you the following choices about the information we collect from you and how we communicate with you:

Cookies

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Services.

Promotional Communications

If you do not want us to use your contact information to promote our products or services, you can opt out by emailing us at hello@opine.co. If you have received a promotional email from us, you can also opt out of receiving future promotional emails from us by following the unsubscribe instructions contained in such email.

Third-Party Tracking

Although we do not control third parties’ collection or use of your information to serve interest-based advertising or other targeted content, a number of these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted advertisements from members of the Network Advertising Initiative by visiting http://www.networkadvertising.org/choices.

The Opine website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

7. Accessing and Changing Your Information

You can review and change the personal information associated with your account by logging into your account and visiting your account profile page. You may also send us an email to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

8. Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Services who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to us.

9. Children Under the Age of 13

The Services are not directed to, and we do not knowingly collect or solicit personal information from, children under the age of 13. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us.

10. Changes to Our Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make a material change to our Privacy Policy, we will provide notice to you (by email) that our privacy practices have changed and will provide a link to the new policy. In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new or different use. The date this Privacy Policy was last revised is at the top of this page. We encourage you to review this Privacy Policy periodically to check for any updates or changes.

11. Data Transfers

We are based in the United States. When we obtain information about you, we may transfer, process, and store such information outside of the country in which you reside, including in the United States. By using the Services, you consent to the transfer to and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside.